The answers to many commonly asked questions about Market2Market Italy and this website can be found here. If, after browsing this page, you still can't find the answer to your question please feel free to contact us Jessica@jlriccillc.com. We'll be happy to help.
How do I place an order?
To place an order, choose the Saint you would like to purchase. Choose "Add One to Basket" or "Buy One Now". When you are ready to check out you will need to select the type of metal. Gold or silver options are available. You will want to select a chain. We have chains in both gold and silver in different lengths and types.
How can I pay for my order?
Choose the item you wish to purchase by clicking on the image, name, or patronage. You can pay by Visa, Mastercard or debit card. If you place an order for an item that is out of stock we will notify you immediately.
How will you ship my order?
Orders are shipped via Fed Ex ground.
How much will shipping cost?
Shipping is free. unless
How long will it take to get my order?
Most orders are shipped from 5 to 10 business days after placing order.
What if I need my order sooner?
If you need your piece sent more quickly than Fedex Ground, please email Jessica@jlriccillc.com and your package can be sent via COD.
Can I see the status of the order that I placed?
We can provide status emails upon request letting you know when your item ships and provide you with a FedEx tracking number.
Can I return my order if I don't like it?
You can return your unworn item in original condition and packaging in exchange for another item in the same metal. Items that show signs of wear cannot be exchanged.
How do I return my order?
You can mail your order back to:
JLRicci 755 Westminster St., Apt 303 Providence, RI 02903
Include a copy of the receipt (or the original) or a note indicating either your name or your order number. Please include a request for the new item you wish to receive in exchange for the return. We will process your new item for exchange within 7 to 10 business days. Also, please let us know the reason for your return.
Can I send my order as a gift?
Each item is packaged in a specially designed jewelry case.
Is your jewelry gold plated or solid gold?
All of our jewelry is made from solid 10k gold. We do not sell any gold plated jewelry.
How come my shopping basket is empty after I add items to it?
In order to store your order in the shopping basket and throughout the checkout process our site utilizes cookies.
Cookies are small text files that Web sites place in your computer to help your browsers remember specific information. Most shopping carts use cookies. These allow you to choose items and leave the virtual store, then return later and find that all the items are still in your shopping cart.
Please make sure cookies are enabled in your web browser.
Why can't I find the saint I'm looking for?
At the moment my collection is somewhat limited, consisting of saints popular in Italy. I sifted through thousands of cards and I decided to take the images I found to be most artistically attractive and beautiful, something to adorn a neck and to look like a tiny painting. For this reason you will not find an image of Padre Pio or of other modern saints. The medals include a brief history of each saint, as well as his/her patronage. Most of the saints met macabre ends, and I decided to leave out some of the more gruesome details and unappetizing patronages.
Disclaimers
We are not affiliated in any way with any religious organization.
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