The answers to many commonly asked questions about Sanctus Jewelry and this website can be found here. If, after browsing this page, you still can't find the answer to your question please feel free to contact us at jessicaricci18@hotmail.com. We'll be happy to help.

How do I place an order?

To place an order, choose the Saint you would like to purchase. Choose "Add One to Basket" or "Buy One Now". When you are ready to check out you will need to select the type of metal. Gold or silver options are available. You will want to select a chain. We have chains in both gold and silver in different lengths and thickness. Click here to see a photo of the chain choices.

How can I pay for my order?

Choose the item you wish to purchase by clicking on the image, name, or patronage. You can pay by Visa, Mastercard or debit card. If you place an order for an item that is out of stock we will notify you immediately.

How will you ship my order?

Orders are shipped via Fed Ex. Shipping time varies based on your shipping option and depending on which part of the country you are in.

How much will shipping cost?

Shipping is calculated at time of order and is based on shipping option.

How long will it take to get my order?

Most orders are shipped 3 to 5 days after placing the order, but actual shipping time depends on shipping option chosen and customer location.

What if I need my order sooner?

Before you place the order, email us and let us know what item you would like, and when you need to receive it. We will do our best to accommodate you.

Can I see the status of the order that I placed?

We can provide status emails upon request letting you know when your item ships and provide you with a Fed Ex tracking number.

Can I return my order if I don't like it?

You can return your unworn item in original condition and packaging in exchange for another item in the same metal. Items that show signs of wear cannot be exchanged.

How do I return my order?

You can mail your order back to:

Sanctus Jewelry
245 Waterman Street
Suite 202
Providence, RI 02906

Include a copy of the receipt (or the original) or a note indicating either your name or your order number. Please include a request for the new item you wish to receive in exchange for the return. We will process your new item for exchange within 7 to 10 business days. Also, please let us know the reason for your return.

Can I send my order as a gift?

Each item is packaged in a specially designed antique jewelry case.

I found a style that I like, but I want it with a different shape/size/image. Can you do that?

You can email us to discuss your specific request and we will do our best to accommodate you. We do offer custom made pendants with your personal prayer cards.

Is your jewelry gold plated or solid gold?

All of our jewelry is made from solid gold. We do not sell any gold plated jewelry.

How come my shopping basket is empty after I add items to it?

In order to store your order in the shopping basket and throughout the checkout process our site utilizes cookies.

Cookies are small text files that Web sites place in your computer to help your browsers remember specific information. Most shopping carts use cookies. These allow you to choose items and leave the virtual store, then return later and find that all the items are still in your shopping cart.

Please make sure cookies are enabled in your web browser.

Why can't I find the saint I'm looking for?

At the moment my collection is somewhat limited, consisting of saints popular in Italy. I sifted through thousands of cards and I decided to take the images I found to be most artistically attractive and beautiful, something to adorn a neck and to look like a tiny painting. For this reason you will not find an image of Padre Pio or of other modern saints. In addition, the collection is limited because Sanctus Jewelry is not in any way affiliated with Catholic organizations. The project is based in the Catholic tradition of saint medals, but with a modern twist. The medals include a brief history of each saint, as well as his/her patronage. Most of the saints met macabre ends, and I decided to leave out some of the more gruesome details and unappetizing patronages.

Disclaimers

Products shown on the website are representative of the items we sell. Each piece is handmade and there will be variations in size, texture and color.